B1ST gives you clear insight about your messages breakdown according to a message's state and its priority.
- Select Statistics for Tools top menu. Statistics page will open with charts of the following breakdown:
- Ticket States
- Average response time
- Average Rating
- There is a period list-box from which you can select the time period up to which the charts will be populated.
- A custom date is also provided from which you can select custom start and end date.
Created with the Personal Edition of HelpNDoc: Full-featured EPub generator