|| Adding Basics ||

Adding Basics from EgyFirst Software on Vimeo.

Multiple Company Profiles
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B1ST allows you to create multiple companies’ profiles in a single install and maintain them from one place.

Multiple Divisions & Departments
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B1ST allows a customer to send his inquiry to the proper product department whether it is the sales, support, billing, affiliation, participation, or whatever department you define in the admin panel.

Multiple Products
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B1ST allows a customer to send his inquiry to the proper product department’ support team; thus, if you have multiple products, each message will be sent to the proper department.

Elegant Message Board
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B1st Message board has an easy to use interface, which shows a message meta-data, enables admin to control message by replying to it, closing the issue, or even deleting it.

Elastic Ticket Priority
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B1ST gives you the ability to add ticket priority as desired. For example, you may name it (Urgent, High, Normal & Low). You may set it only to less priorities or increase it to whatever you like.