|| Chat System ||

B1ST allows you as admin to chat with your online customers and to post any chat session as new ticket that may take further attention and investigation. On the other hand, customers can target a chat department (Admin) and chat with it. Status of availability of departments (admins) is based on if they are loging to the system or not. That is a great advantage that help customers to know if someone can be in help at the moment or not.