|| Integrated FAQ & Knowledgebase System ||

Integrated Knowledge base System
============================

B1ST adds as many technical topics on a product-basis. Each group of topics is associated with one category; thus, you can show help on topic basis rather than product basis. For example, all configuration topics for all products appear under the same category.

Integrated FAQ System
===================

B1ST adds as many frequently asked questions on a product-basis. These FAQs cab be used later for fast reply using the ingrated canned-messages system.